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Complaint Procedure

Last updated on 24.07.23

IPR Complaints Policy

Complaint Procedure
If you believe that content on any of the Knowledge Bridge Consulting Inc. has violated your copyright or other intellectual property right, please write to our Designated Agent providing the following information:
An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property right alleged to be infringed;
A description of the copyrighted work or other intellectual property that you claim to have been infringed;
Identification of the material that you claim to be infringing including information regarding its location that would enable it to be located and if possible the URL of such infringing material; Information that would enable us to contact you, such as your address, telephone number, and email address (if available);
A statement by you to the effect that you believe in good faith that the use of the infringing material in the manner complained of is not authorized by the copyright or intellectual property owner, its agent, or the law;
A statement by you, under penalty of perjury, that the above information contained in your communication is accurate and that you are authorized to act on behalf of the owner of copyright or other intellectual property right.
Your notice with the above information to be effective should be sent to our Designated Agent for notice of claims of infringement of copyright and intellectual property rights at the following address

Designated Agent (IPR complaints)
331 Newman Springs Rd.
Bldg. 1, 4th Floor
Red Bank, NJ 07701
Phone: (732) 492-1526

1. Definition of Intellectual Property: Clearly define the types of intellectual property covered under the policy, such as copyrights, trademarks, patents, and trade secrets.

2. Designated Agent: Provide contact information for a designated agent who can receive and address IPR infringement complaints. This person or team is responsible for overseeing the complaint process.

3. Complaint Submission Process: Outline the steps for filing an IPR complaint, including the information required in the complaint, such as identification of the allegedly infringed intellectual property, proof of ownership, and details of the alleged infringement.

4. Response Timeframe: Specify the expected timeframe for acknowledging receipt of the complaint and resolving the issue. This helps set expectations for both the complainant and the organization handling the complaint.

5. Investigation Process: Detail the steps taken to investigate the IPR complaint, including any additional information required from both the complainant and the accused party. The goal is to assess the validity of the claim and determine if there is an actual infringement.

6. Counter-Notification Process: If the accused party believes that the complaint was filed in error, provide information on the counter-notification process. This allows the accused to defend themselves and potentially have the content reinstated if it was wrongly taken down.

7. Content Removal or Remediation: Specify the potential actions taken upon finding an intellectual property infringement, such as content removal, account suspension, or any other necessary remediation measures.

8. Repeat Offender Policy: Outline how the organization deals with repeat offenders who have been involved in multiple intellectual property infringement cases.

9. Appeals Process: Describe the process by which either party can appeal the decision if they disagree with the outcome of the complaint.

10. Education and Prevention: Include information and resources to educate users and content creators about intellectual property rights and how to avoid infringing on others' rights.

Please take note that if you knowingly misrepresent that any material or activity is infringing, you may be subject to liability under Section 512(f) of the Copyright Act. Counter-notice Procedure

If you are a subscriber and you feel that material posted by you on any of the Knowledge Bridge Consulting Inc. has been wrongly removed, please write to our Designated Agent providing the following information:

• Your physical or electronic signature
• Identification of material posted by you that has been removed, or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled
• A statement by you, under penalty of perjury that you believe in good faith that the material was removed or disabled as a result of mistake or wrong identification of the material to be removed or disabled
• Your name, address, email and telephone number, and a statement to the effect that you consent to the jurisdiction of Federal District Court, within the jurisdiction of which your address is located, or if your address is outside the United States, the Federal District Court, having jurisdiction over the place of business of the service provider Knowledge Bridge Consulting Inc. and that you will accept service of process from the person who provided notification of infringement or his agent
• Your counter-notice with the above information to be effective should be sent to our Designated Agent for notice of claims of infringement of copyright and intellectual property rights at the following address

Designated Agent (IPR complaints)
331 Newman Springs Rd.
Bldg. 1, 4th Floor
Red Bank, NJ 07701
Phone: (732) 492-1526
Email: legal@kbcinc.cloud

Please take note that if you knowingly misrepresent that material was removed or activity was disabled as a result of mistake or wrong identification, you may be subject to liability under Section 512(f) of the Copyright Acts. Also, kindly note that we have a policy of terminating the accounts of subscribers who repeatedly infringe copyright or other third party rights.

If you are a subscriber and believe that content posted by you on any of the Knowledge Bridge Consulting Inc. platforms has been incorrectly removed, you may initiate the Counter- notice Procedure by reaching out to our Designated Agent.

Please provide the following information in your communication:

• Your physical or electronic signature.
• Identification of the material posted by you that has been removed or disabled, along with the location where it appeared before removal or disabling.
• A statement made by you, under penalty of perjury, affirming that you sincerely believe that the removal or disabling of the material was a result of a mistake or misidentification.
• Your name, address, email, and telephone number, along with a statement confirming your consent to the jurisdiction of the Federal District Court in the jurisdiction where your address is located. If your address is outside the United States, your consent to the jurisdiction of the Federal District Court overseeing the place of business of Knowledge Bridge Consulting Inc. as the service provider, and your agreement to accept service of process from the person who filed the notification of infringement or their agent.

To make your counter-notice effective, please send the above information to our Designated Agent for notice of claims of copyright and intellectual property rights infringement at the following address:

Designated Agent (IPR complaints)
331 Newman Springs Rd.
Bldg. 1, 4th Floor
Red Bank, NJ 07701
Phone: (732) 492-1526
Email: legal@kbcinc.cloud

Once your counter-notice is received and reviewed, appropriate action will be taken based on the relevant legal guidelines and policies.